Christmas and New Year

posted by Mike Brocklehurst on Tuesday, December 23, 2008

ViewRanger Store
The deadline for pre-Christmas orders for CDs/DVDs/memory cards is 4pm on Tuesday 23rd December. Please choose special delivery as the shipping option, which gives guaranteed next day delivery.

The store will be open throughout the Christmas period. Many maps are available for immediate download. Custom maps and serial numbers will be processed within 24 hours, usually sooner. Orders placed after the 23rd that require posting will be posted on 29th December.

Support
From Christmas Eve 24th December until Sunday 28th December inclusive, the ViewRanger support phone line will be closed. We will answer email to support throughout that period, but will take a little longer than normal. We'll answer queries within 24 hours, usually much sooner.

To save waiting for an answer it is worth looking at the ViewRanger wiki, which answers most questions.

If you request a new license key please include your phone's IMEI number (in ViewRanger use Options > New license key, it is shown as the phone id) and your map serial numbers.

ViewRanger Beta v2.6
The beta testing of ViewRanger version 2.6 is continuing. The beta was updated to version 2.6.7 on Monday 22nd December. Please see the wiki for details of the changes.

If you've not yet registered for the beta please email your phone's IMEI number (dial *#06#) and model name to support at viewranger dot com.


Finally, we wish you a merry Christmas and a very happy New Year!